Refund Policy

If within 30 days of receiving any Mastery product or service, you are dissatisfied with it for any reason we will accept the return of any physically delivered product and provide a full refund of all licensing fees. Fees for electronically delivered products will also be refunded within 30 days of delivery if you are dissatisfied.

Please make requests for refunds by sending an email to our return department:

orders@masterytech.com.

Return shipping is at your expense using the carrier of your choice.

Return materials should be sent to:

Mastery Technologies, Inc.
Returns
41216 Bridge Street
Novi, MI 48375

Exchanges

If are dissatisfied with a Mastery product and would like a different Mastery product please make your request to a Mastery Sales representative at (800) 258-3837 or email orders@masterytech.com.

Getting Help

  1. Top Support Issues
  2. FAQs
  3. Contact Us Online
    or

    1-800-258-3837 (press 1 for customer service)

Minimum System Requirements

  • Internet Explorer 8 or greater (not 64-bit version)
  • Windows XP
  • Windows Media Player 11
  • MasteryNet™ Player (Advantage courses only)